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 Our Privacy Policy

Clay Action is committed to protecting your privacy and security. Because of this commitment, we never sell, rent or trade email addresses with any other company.
Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information we collect and Use
Generally, you may browse the Web Site without providing any personally identifiable information. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features. We collect information from you when you place an order or register on our site or sign in for newsletter. You may, however, visit our site anonymously.
Order process
In order to process and deliver the purchased item, we collect information volunteered during the order process - and we keep this information confidential. The categories of personal information we collect from you include: name, mailing address, shipping and billing addresses, e-mail address, and telephone number. We DO NOT store your credit card information. Credit card information is sent directly to VeriSign’s secure server, and that is where it is safely held. After you complete your order process, you have the option to save your information (registration) or continue without saving. After you make a purchase, for your convenience we will be send confirmations and information about your order. We may also contact you by phone or postal mail if we have questions regarding your order.
Registration process
When you register with us, we are saving your information in order to improve your service in our Web Site. You will be able to shop more efficient, convenient and personalized, by entering your personal information once; they will be securely stored with us for your future use and you may access your account online at any time to add, delete, or change information. Furthermore, you can use our wish list and advice it at any time. You can access your order and order history online.
Newsletter has the purpose to inform you about our new items, new artists and exhibitions or events related to ceramic art. The information needed at this occasion is only your email, name, country and the group of your interest. Users can also subscribe to the newsletters at the time of registration.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Your Access to and Control over Information
You have the following options at any time by logging into your account, or contacting us via the email address :
> See what data we have about you, if any.
> Change/correct any data we have about you.
> Delete any data we have about you. 
> Express any concern you have about our use of your data. 


While you are shopping, Clay Action uses cookies to keep track of the items that you have placed in your shopping cart. Cookies are bits of information that allows our server to associate you with the specific products that you have added to your shopping cart. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. If your cookies are turned off, you will not be able to shop online with Clay Action, as the system will fail to associate you with any items that you have added to your cart. However, you may still place your order by telephone.
Just so you'll know, a cookie is a very small text file placed on your hard drive, but can’t read data off your hard disk or read cookie files created by other sites. Cookies are your unique identifier and cannot be executed as a code to deliver viruses. They can only be read by our servers, and are ready to go to work for you every time you return to

Assuring your Security
Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. We are committed to handling your personal information with high standards of information security. We take appropriate physical electronic and administrative steps to maintain the security and accuracy of personally identifiable information and to ensure the privacy and security of your transactions with us. Your credit card number and other personal data will be treated with the highest standards of safety, security features, and confidentiality. Protecting your information is a priority to us. We use the Secure Sockets Layer (SSL) technology to protect the security of your online order information. In order to shop securely, you will need to use an Internet browser that supports SSL, such as Netscape v.2.0 or higher, or Microsoft Internet Explorer 3.0 or higher. From our shopping cart, after you click on the "Continue Check Out" button you will be able to check the security of your connection. To verify that your connection is secure, look at the lower information bar on your browser. If you see an unbroken key or a closed lock (depending on your browser), then the SSL is active. You can also double-check by looking at the URL line (address bar) of your browser. When accessing the secure server, the first characters of our site address will change from "http" to "https". Some versions of browsers and some firewalls do not permit communication through secure servers. Please note that email is not a secured format and is therefore not considered a secure means of transmitting information, including credit card numbers.

Clay Action does not knowingly collect any personal information from children.

By using this Web Site, you accept the policies set forth in this Privacy Policy.



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Stergiopoulou Evangelia, CLAY ACTION, Them. Sofouli 57, 55131 Thessaloniki,Greece
TELEPHONE: +30.693 693 1280 / 231 400 3450 E-MAIL: [email protected]
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CLAY ACTION, Online Ceramics Art Gallery, Thessaloniki, Greece
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